Saturday, April 19, 2008

Convergys Philippines

Company Overview :

Offering world-class customer care, human resources and billing services. Convergys Corporation is a global leader in providing customer care, human resources and billing services. They combine specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services and software support.

Convergy's clients are in more than 70 countries speaking nearly 35 languages, depend on them to manage the increasing complexity and cost of caring for customers and employees. They serve the world's leading companies in many industries including:

Financial services
Consumer products.

Vision and Values :
Defining who they are and where they are going. At Convergys, they understand the importance of defining their vision and values to ensure consistency in the products and services that they provide you.
Their vision is to be acknowledged as the best in the world at enabling organizations everywhere to enhance the value of their relationships with customers and employees.
They place high priority on the following key values to enable them to stay focused on delivering superior service and products.
Unparalleled client satisfaction
Shareowner's trust
Respect for the individual
Corporate citizenship

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