Saturday, April 19, 2008

CallServ Corporation


Callserv Corporation, is a fast growing 24X7 Philippine-based contact center and customer support service provider to local and international based companies. We aim to assist clients to realize minimum investments can attain maximum productivity. With our expertise in cutting edge technology paired with zealous and dedicated staff we never care less of what’s already there but to improve on what others don’t perceive.

We provide a unique spectrum of fully-integrated IT offshore networking and consulting services that are dedicated to successfully navigate international corporations through the most mission-critical stages of their call center and other IT outsourcing venture. We have been able to develop an approach that achieves this goal with superior consistency. It not only includes an unparalleled knowledge of our industry, but also a keen understanding of cross-cultural issues involved, a high degree of technological know-how and a strong orientation towards unreserved client servicing.

To maintain this service level, we have built our business around sophisticated quality management concepts, incorporating rigorous processes and robust consulting checks and balances that ultimately help secure timely, reliable and high quality results.

Above all, our partnering approach strongly emphasizes a close collaboration with our clients and network vendors through all the stages of any IT offshore venture. We therefore, are best positioned to help corporations leverage the benefits of external expertise and resources, while also creating a significant comparative cost advantage.

website: callserv.net

Accenture Philippines

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven trach record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance.

Accenture is a global management consulting, technology services and outsourcing company, with net revenues of US$16.65 billion for the fiscal year ended Aug. 31, 2006. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Our "high performance business" strategy builds on our expertise in consulting, technology and outsourcing to help clients perform at the highest levels so they can create sustainable value for their customers and shareholders. Using our industry knowledge, service-offering expertise and technology capabilities, we identify new business and technology trends and develop solutions to help clients around the world:

Enter new markets.
Increase revenues in existing markets.
Improve operational performance.
Deliver their products and services more effectively and efficiently.

We have extensive relationships with the world's leading companies and governments and work with organizations of all sizes—including 91 of the Fortune Global 100 and two-thirds of the Fortune Global 500. Our commitment to client satisfaction strengthens and extends our relationships. For example, 97 of our top 100 clients in fiscal year 2006, based on revenue, have been clients for at least five years, and 77
have been clients for at least 10 years.

Among the many strengths that distinguish Accenture in the marketplace are our:
Extensive industry expertise.

Broad and evolving service offerings.
Expertise in business transformation outsourcing.

History of technology innovation and implementation, including our research and development capabilities, on which we spend approximately $250 million each year.
Commitment to the long-term development of our employees.

Proven and experienced management team.
Our Core Values have shaped the culture and defined the character of our company, guiding how we behave and make decisions:

Stewardship: Building a heritage for future generations, acting with an owner mentality, developing people everywhere we are, and meeting our commitments to all internal and external stakeholders.

Best People: Attracting and developing the best talent for our business, stretching our people and developing a "can do" attitude.
Client Value Creation: Improving our clients' business performance, creating long-term, win-win relationships and focusing on execution excellence.

One Global Network: Mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world.
Respect for the Individual: Valuing diversity, ensuring an interesting and inclusive environment, and treating people as we would like to be treated ourselves.

Integrity: Inspiring trust by taking responsibility, acting ethically, and encouraging honest and open debate

By enhancing our consulting and outsourcing expertise with alliances and other capabilities, we help move clients forward in every part of their businesses, from strategic planning to day-to-day operations. With approximately 146,000 people in 49 countries, deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance.

website: accenture.com


Convergys Philippines

Company Overview :

Offering world-class customer care, human resources and billing services. Convergys Corporation is a global leader in providing customer care, human resources and billing services. They combine specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services and software support.

Convergy's clients are in more than 70 countries speaking nearly 35 languages, depend on them to manage the increasing complexity and cost of caring for customers and employees. They serve the world's leading companies in many industries including:

Communications
Financial services
Technology
Consumer products.

Vision and Values :
Defining who they are and where they are going. At Convergys, they understand the importance of defining their vision and values to ensure consistency in the products and services that they provide you.
Their vision is to be acknowledged as the best in the world at enabling organizations everywhere to enhance the value of their relationships with customers and employees.
They place high priority on the following key values to enable them to stay focused on delivering superior service and products.
Unparalleled client satisfaction
Teamwork
Shareowner's trust
Respect for the individual
Diversity
Corporate citizenship